Chimmer FAQs

I'm getting a new phone. How do I move my Chimline over?

Your Chimline is linked to your Chimmer account. When getting a new phone, just download the Chimmer app on the phone and sign into the app, using your username (email address) and your password.

How do I check a chim shared by a contact?

To check a chim shared by a contact, just go to the Menu by tapping the menu icon on the top right corner of the Chimline screen. Then select Teaming Panel . One tip, if you want to be notified of a new chim shared by a contact, just go to the notifications panel, by going to Menu , then Settings , then Notifications , and just select " Notify me when someone shares a chim ".

How do I sort my Chimline?

To sort the Chimline by categories, just go to your Chimline and tap the globe icon with a short press. To sort the Chimline by progress status, just go to your Chimline and tap the globe icon with a long press.

How do I see someone else’s Chimline?

To see someone else’s Chimline, use the Search icon in the top navigation bar of the Chimline and type the name of the contact whose Chimline you want to see. When the contact appears in the search results, just select it to be redirected to their Chimline.

How do I see someone’s profile information?

To access someone’s profile page, go to their Chimline using the Search feature . Once on their Chimline, tap on their profile picture located on top. This will show a preview of the profile. On the preview, tap on the profile picture inside the preview. This lead you to the profile page of the contact.

How do I block a contact?

To block a contact, go to the Menu by tapping the menu icon on the top right corner of the Chimline screen, then select Contacts , then select Block a contact . The Contact panel will open. Select the contact you would like to block and confirm your selection. The contact will not be able to share a chim with you going forward. Note that if you previously shared a chim with the blocked contact, they will be removed from the shared contacts in each chim you shared with them.

How do I delete a contact?

The contacts that you see in Chimmer come from your address book. There is no way to remove a contact directly from the Contact selection panel. To delete a contact from the Chimmer contact list, you will need to delete the contact from your phone's address book.

Do you have other questions?

You can write to us at support@chimmer.net for an immediate response.

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